These Terms of Service govern your use of the Ecom By Saint website and any services provided by Ecommerce By Saint. By accessing our website or engaging our services, you agree to these terms.
If you do not agree, please do not use our services.
Ecom By Saint provides the following services:
The specific scope of work for each engagement is agreed in writing before any project begins.
A 50% deposit is required before work commences on any project. The remaining balance is due upon project completion and before the final deliverable is handed over or launched.
For monthly retainer services, payment is due on the first of each month in advance.
All prices are quoted in USD for international clients and in Nigerian Naira for local clients unless otherwise agreed in writing.
The agreed project scope is defined in the written proposal or service agreement signed before work begins. Any requests to add features, pages, or functionality beyond the original scope will be treated as a new quote and billed separately.
Revision rounds included in each package are defined in the service agreement. Additional revision rounds beyond the included number will be billed at an hourly rate agreed before the work begins.
You agree to provide all required content, assets, login credentials, and feedback in a timely manner. Delays caused by late client responses will extend the project timeline accordingly, and a project restart fee may apply if delays exceed 30 days.
You confirm that all content, images, and materials you provide to us are either owned by you or properly licensed for use. We are not liable for any intellectual property claims arising from client-supplied materials.
Upon receipt of full and final payment, ownership of all custom design and development work created specifically for your project transfers to you.
We retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing before project completion.
Third-party assets including stock images, fonts, plugins, and themes remain subject to their respective license agreements. You are responsible for maintaining any required licenses after project handover.
Both parties agree to keep confidential any sensitive business information shared during the course of the engagement. This includes but is not limited to business strategies, financial data, login credentials, and proprietary processes.
This obligation remains in effect after the project ends.
We warrant that work will be delivered with reasonable skill and care in accordance with professional standards.
We do not guarantee specific business outcomes, revenue figures, search engine rankings, or advertising performance results. Results depend on many factors outside our control including market conditions, client cooperation, and platform algorithm changes.
We are not liable for downtime, data loss, or service interruptions caused by third-party hosting providers, plugins, or platform outages after project handover.
Our total liability to you under these terms shall not exceed the total fees paid for the specific project or service in question.
We are not liable for indirect, consequential, or punitive damages of any kind, including lost revenue, lost data, or loss of business opportunity.
Either party may terminate a project or retainer service with 7 days written notice.
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes that cannot be resolved through good-faith negotiation will be referred to the appropriate legal authority in Lagos, Nigeria.
International clients acknowledge that Nigerian law governs this agreement regardless of their country of residence.
We reserve the right to update these terms at any time. Changes take effect when posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated terms.
For any questions about these terms, reach out through any of the channels below.